Last Updated: August 2026
These Terms and Conditions apply to this website, the mobile application, and to the transactions relating to our services. You may be bound by additional agreements relating to your relationship with us or any services you receive from us.
By registering on, accessing, or otherwise using this website or application in any manner whatsoever, you hereby agree to be bound by these Terms and Conditions set forth below. The mere use of this website or application constitutes acknowledgment and acceptance of these Terms and Conditions. In certain specific cases, we may also require your express written consent.
By using this website or application, or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending you electronic messages, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement, including any requirements stipulated under Egyptian law.
We, or our licensors, own and control all copyright and other intellectual property rights in and to the website, the application, and all data, information, and other resources displayed by or accessible through the website or application.
Unless specific content dictates otherwise, you are not granted any license or any other right under copyright, trademark, patent, or any other intellectual property rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website or application, in any form, without our prior written permission, except and only to the extent permitted by mandatory provisions of applicable Egyptian law (including, for example, the right of quotation).
Our website or application may include hyperlinks or other references to other parties' websites. We do not monitor or review the content of other parties' websites linked from this website or application. Products or services offered by other websites are subject to the applicable terms and conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We shall not be responsible for the privacy practices or content of such websites. You bear all risks associated with the use of these websites and any related third-party services. We shall not accept any liability in respect of any loss or damage, however arising, caused by your disclosure of personal information to third parties.
By visiting our website or using our application, you agree to use them only for their intended purposes and as permitted by these Terms and Conditions, any additional agreements with us, applicable laws and regulations in the Arab Republic of Egypt, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish, or distribute any material that consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity; or conduct any systematic or automated data collection activities on or in relation to our website.
Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
You may register for an account on our website or application. During this process, you may be required to select a password. You are responsible for maintaining the confidentiality of your passwords and account information, and you agree not to share passwords, account information, or secure access to our website or services with any other person. You must not permit any other person to use your account to access the website, as you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any unauthorized disclosure of your password. Following termination of your account, you will not attempt to register a new account without our prior authorization.
We may provide various open communication tools on our website or application, such as blog comments, blog posts, forums, message boards, ratings, reviews, and various social media services. It may not be feasible for us to screen or monitor all content that you or others may share or submit on or through our website. However, we reserve the right to review content and to monitor all use and activities on our website, and to remove or reject any content at our sole discretion. By posting information or otherwise making use of any open communication tools as mentioned, you agree that your content shall comply with these Terms and Conditions and must not be unlawful or infringe the legal rights of any person.
Do not submit any ideas, inventions, works of authorship, or other information that could be considered your own intellectual property that you would like to present to us unless we have first signed an intellectual property agreement or a non-disclosure agreement. If you disclose such information to us in the absence of such written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in any existing or future media.
We may, at our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the website or any service related thereto. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuation of your access to or use of the website or any content you may have shared on the website. You shall not be entitled to any compensation or any other payments, even if certain features and settings and/or any content contributed by you are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
Nothing in this section limits or excludes any warranty the restriction or exclusion of which is prohibited by applicable Egyptian law. This website and all its content are provided on an "as is" and "as available" basis and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, in relation to the availability, accuracy, or completeness of the content. We make no warranty that:
Nothing on this website or application constitutes or is intended to constitute legal, financial, or medical advice of any kind. If you require advice, you must consult an appropriately qualified professional.
The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability in respect of any matter in relation to which it would be unlawful for us to limit or exclude our liability. We shall not, in any event, be liable for any direct or indirect damages (including any damages for loss of profits or revenues, loss or corruption of data, software, or databases, or loss or damage to property or data) sustained by you or any third party, arising from your access to or use of our website or application.
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will at all times be accurate, correct, and up to date.
Access to the website from territories or countries where the content or services offered on the website are prohibited by law is not permitted. You may not use this website in violation of the applicable laws and regulations of any jurisdiction, including those of the Arab Republic of Egypt.
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website or commencing legal proceedings against you before the competent Egyptian courts.
In the event that the Loyalty Program (Al Mokhtabar) is suspended or terminated by reason of a force majeure event or applicable legislation, Al Mokhtabar shall not be liable for the deletion of member(s)' data, accrued benefits, and related content from its databases upon the permanent termination of the Loyalty Program.
These Terms and Conditions shall be interpreted in both the Arabic and English languages. In the event of any conflict or discrepancy in interpretation, the Arabic language version shall prevail. All notices and correspondence shall be prepared in either one of the two languages.
These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Al Mokhtabar with respect to your use of this website and application.
We may update these Terms and Conditions from time to time. It is your responsibility to review these Terms and Conditions periodically to be informed of any changes or updates. Changes to these Terms and Conditions shall take effect upon publication on this website or application. Your continued use of this website or application following the publication of changes or updates shall be deemed notice of your acceptance of, and agreement to be bound by, these Terms and Conditions as amended.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent Egyptian courts. If any court or competent authority finds that any part or provision of these Terms and Conditions is invalid and/or unenforceable under applicable law, that part or provision shall be modified and/or deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The remaining provisions shall not be affected.